MatCommand TournamentOfficial Director Guide • V12.044
Official instructions • V12.044

Run a Tournament Without Guesswork

Plain-language, start-to-finish instructions for Directors, coaches, officials, and volunteer scorer tables. Every screenshot in this guide was captured from the real MatCommand Tournament V12.044 application using tournament test data.

Published July 24, 2026. The searchable HTML and downloadable PDF cover Scramble, Round Robin, Single Elimination, and Double Elimination.

No section matched that search. Try a shorter phrase such as “scorer,” “backup,” “wrestler,” or “cloud.”

Quick Start: Tournament Day in 10 Steps

If you read only one section, use this one. The Setup Wizard is the safest path from an empty event to live wrestling.

  1. Start the Director computer first. Connect it to the tournament router or tested private Wi-Fi, then launch MatCommand Tournament. The installed application opens MatCommand automatically.
  2. Choose Guided Setup. If MatCommand finds a saved event, choose Resume only when you are continuing that exact tournament.
  3. Step 1 — Reset or continue. For a new event, clear the old tournament. For a resumed event, choose Continue Without Reset.
  4. Enter the tournament name and date. Then import the roster or add wrestlers.
  5. Choose the format. Set Scramble options if using Scramble. For Bracket or Double Elimination, finish seeding before Build Tournament.
  6. Set the mat count. MatCommand supports 1 through 18 mats.
  7. Review and build. Read the build summary before clicking Build Tournament.
  8. Open scorer links. Check in every mat and confirm every scorer appears online.
  9. Run Tournament Check. Fix red items. Read every gold warning. Choose Publish Online or Continue Locally.
  10. Start Tournament. Open Live Control and watch the first bout reach every scorer before wrestling begins.
MatCommand Setup Wizard and Tournament Readiness
Real V12.044 screen: The Setup Wizard and Tournament Readiness panel show exactly what is complete, required, or needs review.

Before Tournament Day

What to prepare

  • A Windows Director laptop with MatCommand Tournament V12.044 installed and activated.
  • A dedicated tournament router whenever possible. Internet is useful for Cloud publishing, but local scoring continues without it.
  • One scorer device per mat, plus any mat displays or public-display computers.
  • The final roster in CSV or Excel format, or enough time to enter wrestlers manually.
  • A printed copy of scorer URLs/QR codes and at least one printed emergency bout sheet per mat.
  • A power plan: chargers, extension cords, and a Director laptop that will not sleep during the event.

Recommended rehearsal

Run a short practice event before tournament day. Build at least eight wrestlers, connect every scorer device, score one bout, print one sheet, save, close, and recover the event. This catches network and printer problems while there is still time to fix them.

Network rules that prevent most problems

  • Connect the Director, scorers, and local displays to the same private network.
  • Turn off automatic network switching on scorer tablets if possible. A device may leave the tournament router for a remembered building network.
  • Keep the Director computer's Windows network profile set to Private, not Public.
  • Keep MatCommand Tournament running on the Director computer until the event is finished and saved.
  • Cloud problems must never stop local wrestling. If Internet service fails, choose Continue Locally and keep the event moving.

Install, Activate, and Open MatCommand

Install

1

Download the official installer

Use the MatCommand website download. The production filename for this release is MatCommand-Tournament-Setup-V12.044.exe.
2

Run the installer

Windows may ask for permission. Confirm that the signed publisher is Scott Crum before continuing. Use the normal Start Menu or desktop shortcut after installation.
3

Launch MatCommand Tournament

Use the installed Start Menu or desktop shortcut. The V12.044 EXE starts MatCommand and opens the Director interface automatically. Nothing else needs to remain open.

Activate

Open the About / License Center with the round information button in the top navigation. Enter a purchased license key and choose Activate License. After a successful activation, the signed annual license remains usable offline through its expiration date.

If the Director computer has no Internet, choose Create Offline License Request, send the request file to MatCommand, then import the signed license file that is returned. Never send or store MatCommand's private signing key on a customer computer.

Startup choices

  • Start Guided Setup opens the ten-step Setup Wizard.
  • Resume Tournament opens recovery choices for an existing event.
  • Start New Tournament begins a clean event only after you confirm that old data should not carry over.
  • Director Setup is the private control page. Do not hand this link to spectators.
Director Reference Guide startup dialog
Real V12.044 screen: The opening guide points the Director to Guided Setup, recovery, device links, and day-of reminders.

Resume or Recover an Existing Tournament

MatCommand continuously protects the event with saves, recovery files, checkpoints, and backups. Recovery is for continuing the same tournament after a browser close, restart, power loss, or application update.

Tournament Recovery screen
Real V12.044 screen: The recovery screen identifies the latest save and older recovery entries before anything is loaded.

Buttons on the recovery screen

ButtonUse it whenWhat it does
Resume Latest TournamentYou want the newest saved state of the same event.Loads the latest valid recovery state and returns to the Director.
Load Previous SnapshotThe newest state is wrong or you need an earlier point.Lets you select an older saved snapshot.
Start New TournamentThe prior event is finished and you are intentionally beginning a different event.Returns to the setup path; Step 1 still asks you to clear or continue.
LoadYou have reviewed a named recovery entry and want that exact file.Loads the selected tournament state after required confirmation.

Know the Director Screen

The top navigation stays available while the event is open.

Tab or controlPurpose
SaveCreates an immediate saved state. The blue status beside it shows the last successful save.
Version badgeShows the running release. This guide covers V12.044.
Director badgeShows that this browser owns the single active Director session.
SetupThe ten-step wizard, roster, format, mats, build, scorer links, Tournament Check, Cloud choice, and start controls.
Live ControlCurrent bouts, queues, mat control, messages, corrections, event health, and safe live actions.
StandingsFormat results, team/wrestler summaries, and Scramble bout lists.
BracketsBracket/list views for built matches and advancement.
StaffingOfficials and volunteer assignments.
PrintWall brackets, scorekeeper sheets, emergency cards, and coach/team bout sheets.
ToolsRecovery, audit, integrity checks, device links, network tests, PINs, backups, and clean shutdown.
ⓘ AboutVersion, support, searchable FAQ, License Center, and offline activation.

The Setup Wizard: Every Step

The gold card is the next recommended action. Green means complete. Gold review means the step is usable but needs attention. Red means a required condition is missing.

Step 1 — Reset / Clear Tournament

For a new event: choose Clear All Wrestlers / Reset and confirm. This clears old wrestlers, mats, queues, brackets, and prior Tournament Check results.

For the same event: choose Continue Without Reset. This keeps the loaded tournament and moves to Step 2.

Step 2 — Tournament Information

Enter the tournament name and date. Location is optional. Use a clear public name such as “2026 South Jersey Youth Open,” not “Test” or “Saturday.” The name appears in saves, backups, printed material, and Cloud viewing.

Step 3 — Import CSV or Add Wrestlers

Use one of four methods:

  • Choose Roster File for CSV, XLSX, XLS, supported JSON, or MatCommand transfer files.
  • Download CSV Template or Download Excel Template, fill it out, save it, then import it.
  • Manual Entry for one wrestler at a time.
  • Paste CSV rows for quick text copied from another system.
Roster import and manual entry
Real V12.044 screen: Roster import, templates, reusable export, manual entry, Athlete ID tools, and the live roster appear together.

The exact roster columns are Name,Weight,Division,Team,Record,Skill,BirthDate,MatCommandAthleteId. Only Name and Weight are required. Birth date stays private and improves repeat-athlete matching. MatCommandAthleteId provides exact matching when it is available.

Choose Roster Complete — Continue to Format only after you have checked spelling, weights, divisions, teams, and records.

Step 4 — Select Tournament Format

Choose Round Robin, Bracket, Scramble, or Double Elimination. Selecting Scramble takes you to the Scramble options so you can set the weight window, match goal, and periods before continuing.

Tournament format cards and Scramble options
Real V12.044 screen: The four supported formats and Scramble-specific options are shown before anything is built.

Step 5 — Configure Mats

Select the number of physical mats that will actually be staffed. MatCommand supports 1 through 18. More mats are not automatically faster if you do not have enough referees and scorers.

Configure Mats and build summary
Real V12.044 screen: The mat selector and pre-build summary help the Director check the schedule before building.

Step 6 — Review, Seed, Then Build

  • Review the roster groups, weights, divisions, and teams.
  • For Bracket or Double Elimination, open the Seed Editor and finish seed order first.
  • For Round Robin, confirm class sizes; a large class creates many bouts.
  • For Scramble, confirm the match goal and weight window.
  • Choose Build Tournament once. Read the success summary.

Step 7 — Connect Scoring Stations

Choose Device Links. Open or scan the exact Scoring Mat link for each mat. Confirm the scorer page says the correct mat number and appears online in Tournament Readiness.

Device Links and QR Codes
Real V12.044 screen: Each scorer, mat display, and public viewer has a purpose-specific link and QR code.

Step 8 — Run Tournament Check

Tournament Check is read-only. It checks IDs, bout numbers, bracket ownership, mat queues, simultaneous wrestler conflicts, public projections, selected mats, and recovery guardrails. It does not change tournament data.

  • Green: passed.
  • Gold: review the warning and decide whether it is acceptable.
  • Red: fix the blocking item before starting.
Tournament Check and Tournament Readiness
Real V12.044 screen: The full result stays on the Setup tab so the Director can see the condition and the next action.

Step 9 — Choose Public Access

Choose Publish Online when the event should be visible at the public Cloud link. Choose Continue Locally when the event should stay on the building network. Cloud publishing is included with an active Tournament Director or Youth Organization license.

Public access and Cloud controls
Real V12.044 screen: The event remains private until the Director deliberately publishes it. Local operation remains available at all times.

Step 10 — Start Tournament

Choose Start Tournament & Open Live Control only after Tournament Check is acceptable and scorer stations are connected. MatCommand locks dangerous setup actions once the event is live. Safe controls remain available.

Format Playbooks: Start to Finish

Scramble

Best for: youth events that need flexible, fast match rotation instead of a fixed championship bracket.

  1. Import wrestlers with accurate weights, divisions, records, and skill levels.
  2. Choose Scramble. The app may show the internal word grapevine in technical status; it refers to the Scramble format.
  3. Set the weight window. This is the hard automatic pairing limit, normally ±5 through ±15 pounds.
  4. Set the match goal (1–3 matches per wrestler) and the period options.
  5. Configure mats and review the generated groups.
  6. Build Tournament. Open View Scramble Mat Assignments & Scheduled Matches to review.
  7. Print coach/team bout sheets. Scramble coaches need bout numbers and mat assignments.
  8. Connect scorers, run Tournament Check, choose public access, and start.
  9. Use Live Control to move a bout, pause new bouts, add a manual Scramble bout, or fill idle mats.

Scramble standings list each wrestler's scheduled bouts. Removing an inactive Scramble wrestler removes that wrestler's pending bouts from the queue after confirmation; completed results remain part of the record.

Round Robin

Best for: small weight classes where each wrestler should face every other wrestler in the class.

  1. Import the roster and verify that each class contains only the wrestlers who should meet.
  2. Choose Round Robin.
  3. Review class size before building. The number of bouts rises quickly as the class grows.
  4. Configure mats and build once.
  5. Review every class in Brackets/Standings, connect scorers, and run Tournament Check.
  6. Start the event and score every scheduled pairing. MatCommand updates standings from finalized bouts.
  7. If a wrestler cannot continue after the event starts, resolve remaining scheduled bouts according to the event's published forfeit/injury policy. Do not rebuild the live event.

Bracket (Single Elimination)

Best for: a traditional championship bracket where one loss removes a wrestler from championship contention.

  1. Import and verify each class.
  2. Choose Bracket.
  3. Open the Seed Editor. Use record-based order as a starting point, then use Swap Seeds for approved corrections.
  4. Check for teammates, duplicate wrestlers, bad weights, or empty classes.
  5. Build Tournament only after seeding is final.
  6. Open Brackets and review first-round names, byes, bout numbers, and future-round placeholders.
  7. Connect scorers, run Tournament Check and Bracket Health Check, then start.
  8. Finalize each result at the scoring table. Advancement occurs from the finalized canonical result.
  9. Print or publish final brackets after the last result.

Double Elimination

Best for: a bracket where a wrestler is out after the second loss.

  1. Complete the same roster and seeding checks used for Single Elimination.
  2. Choose Double Elimination and finalize the Seed Editor before building.
  3. Build once and inspect championship, consolation/wrestleback, third-place, final, and any If-Needed Final paths.
  4. Run both Tournament Check and Bracket Health Check.
  5. Start the event. Finalized results feed the correct side of the bracket.
  6. If the schedule is waiting for another result, check whether the next bout's participants are known. Use Force Next Match only for an eligible named bout; MatCommand must never invent an unresolved feeder.
  7. Do not delete a live wrestler to solve a bracket absence. Record the proper no-show, injury, forfeit, or disqualification result so advancement remains intact.
  8. Confirm third place, finals, and an If-Needed Final before completing the tournament.

Roster, Athlete IDs, and Mid-Tournament Changes

Roster fields

FieldWhat to enterWhy it matters
NameFirst and last name, spelled consistently.Shown on every bout, bracket, printout, and viewer.
WeightActual or approved event weight in pounds.Controls grouping and Scramble matching.
DivisionThe event's age/division label.Separates eligible groups.
TeamCurrent club, school, or organization.Used for coach sheets, displays, and pairing review.
RecordWins-losses, such as 12-3.Used during seeding and balance review.
SkillNovice, Intermediate, Advanced, or Not Set.Used for Scramble balancing; ignored by fixed bracket/Round Robin logic.
BirthDateYYYY-MM-DD when available.Private matching aid; never included in public tournament data.
MatCommandAthleteIdExisting ID from a prior MatCommand export.Provides exact repeat-tournament matching and record continuity.

How Athlete ID matching works

  • An existing MatCommandAthleteId is the strongest match.
  • The same name plus birth date can match the same athlete even when the team changes.
  • The same name without a birth date or ID stays separate and may be flagged for review.
  • If Cloud matching is unavailable, local tournament operation continues and matching can retry later.
  • The imported record is the tournament's seeding record until the Director deliberately accepts a verified record.

Edit a wrestler before building

Choose Edit beside the wrestler, correct the fields, save, and recheck the class. This is the easiest and safest time to correct a roster.

Remove a wrestler before the event starts

Choose the red × beside the wrestler and read the confirmation. Before Build Tournament, removal is simple. After building, MatCommand may need to remove pending schedule references. Always rerun Tournament Check.

A wrestler leaves during a live Scramble

  1. Confirm the wrestler is not in an active bout.
  2. Open Setup and find the wrestler in the roster.
  3. Choose the red × and confirm the live Scramble removal.
  4. Return to Live Control and verify the wrestler is gone from On Deck, In the Hole, Coming Up, and Later bouts.
  5. Run Tournament Check. Completed bouts remain recorded.

A wrestler is absent, injured, or leaves a fixed bracket

Do not rebuild a live Bracket, Double Elimination, or Round Robin event to remove the wrestler. Use the scoring table's no-show or the event-approved injury/forfeit result. This preserves the bracket path and audit record.

Scorer Table: Check In, Score, and Finalize

Before the bout

Scorer wrestler check-in
Real V12.044 screen: The scorer confirms both wrestlers, may swap corners, call a wrestler, request a delay, or record a no-show before beginning.
  1. Confirm the mat number and bout number.
  2. Confirm the two wrestlers and teams.
  3. Use Swap Corners if the physical red/green corners are reversed. This also keeps the public score attached to the correct wrestler.
  4. Mark both wrestlers present.
  5. Use Call Wrestler to notify the Director, or Request Delay when the bout should wait.
  6. Use the correct No Show button only after following the event's call/wait policy.
  7. Choose Begin Bout.

Live scoring screen

Live scorer console
Real V12.044 screen: Red and green actions, timer, period controls, and match tools remain visible on one screen.
ButtonAction
TD 3Adds a three-point takedown to that wrestler.
Esc 1Adds a one-point escape.
Rev 2Adds a two-point reversal.
NF 2 / NF 3 / NF 4Adds the selected near-fall points.
StallRecords the next stall action/penalty for that wrestler under the configured scoring sequence.
IllegalRecords an illegal action. Open Match Tools for the full penalty controls when needed.
CautionRecords a caution and shows the count.
UndoReverses the most recent scorer action. Read the screen before continuing.
Start / PauseStarts or pauses the period clock.
Add TimeAdds clock time after an approved correction.
Beep On/OffControls the local end-of-period sound.
ResetResets the current timer only after confirmation. Do not use it to correct a score.
Next PeriodEnds the current period and moves to the next period/choice flow.
End MatchOpens the result review. The bout is not final until the result is submitted.
Match ToolsOpens blood, injury, recovery, penalty, disqualification, and additional match controls.

Period choice

When prompted, select Top, Bottom, Neutral, or Defer for the wrestler with choice. Confirm the name and corner before continuing. Use Back to Match if the prompt was opened by mistake.

Blood, injury, and recovery timers

Open Match Tools, choose the correct timer, then Start/Stop or Reset only that timer. These timers are separate from the period clock. Follow the event's governing rules; MatCommand records the action but does not replace the official's judgment.

Finalize the result

  1. Choose End Match.
  2. Confirm winner, score, result type, and any fall time.
  3. If something is wrong, choose Change Result or return to the match.
  4. Choose Submit Result once both the scorer and referee agree.
  5. Wait for the next assigned bout; do not refresh during submission.

Live Control: Keep the Tournament Moving

Live Control is the Director's event-day dashboard. It shows every mat, current queue, blocked/ready state, activity, health, and scorer connection.

Live Control mat queues
Real V12.044 screen: Each mat shows On Deck, In the Hole, Coming Up, later bouts, Move controls, and Start Next Match.

Mat queue labels

  • Now Wrestling: the scorer's active bout.
  • On Deck: the next eligible bout for that mat.
  • In the Hole: the bout after On Deck.
  • Coming Up: one additional public/director preview.
  • Later on This Mat: the remaining mat schedule.
  • Ready: the participants are known and the bout can be started.
  • Blocked: an earlier result, rest requirement, or dependency must be resolved first.

Live Operations buttons

ButtonUse it forSafety note
Fill Idle MatsSends eligible queued bouts to mats that are ready.Check scorer connectivity first.
Pause New Bouts / Resume New BoutsStops or resumes new assignments without interrupting active scoring.Use for announcements, referee delays, or a planned break.
Complete TournamentMarks the local event complete after every required result.Disabled while required bouts remain.
Force Next MatchAdvances the selected mat to its next eligible named bout when normal round gating is holding the schedule.It must not invent unresolved participants. Read the confirmation and use only when the bout is truly eligible.
Re-push Current BoutSends the selected mat's current bout again after a scorer reconnects or misses the assignment.Does not create a second bout.
Start Next MatchStarts the mat's next ready bout.Confirm the mat is idle and the scorer is ready.
MoveMoves a queued bout to another mat.Check both wrestlers' location and rest status.
Add Scramble BoutCreates an approved manual Scramble pairing.Check weight, division, prior opponents, rest, and duplicate scheduling.
Reopen Last ResultReopens the newest completed result for correction.Use immediately and verify downstream impact.
UndoReverses the most recent supported Director action.Read the confirmation; not every live change is safely reversible.

Messages

Broadcast to Scorers sends one message to every mat. The lower Director Message box sends only to the selected mat. Use short, specific messages: “Hold Mat 2 after B18” or “Call Jordan Smith to Mat 4.”

When a mat stops receiving bouts

  1. Check Event Health for OFFLINE or a stale Last Seen time.
  2. Reconnect the scorer to the tournament network.
  3. Reopen the exact scoring link for that mat.
  4. Clear a stale scorer lock in Tools only if the replacement cannot take control.
  5. Choose Re-push Current Bout.
  6. If the mat is idle and the next bout is Ready, choose Start Next Match or Fill Idle Mats.

Mat Displays, Public Viewers, and Parent Lookup

Mat display

Mat display with timer and wrestlers
Real V12.044 screen: The read-only mat display shows the current bout, score, time, On Deck, and In the Hole.

A mat display is for a TV or projector. It mirrors scorer state but cannot score or change the event. If it appears stale, refresh the display and confirm it is on the same local network.

Local public viewer

Local public viewer
Real V12.044 screen: The sanitized local viewer shows each mat's current, On Deck, In the Hole, and Coming Up bouts.

The local viewer uses sanitized public state. It does not expose Director audit history, licensing details, private recovery files, or athlete birth dates.

Parent viewer

Parents can search by wrestler name and see mat/bout status. They do not need an Athlete ID. Search is easier for families than manually distributing IDs.

Bracket display

Bracket and match display
Real V12.044 screen: The bracket display can switch between Bracket and List views and is print ready. Scramble events appear as a match board.

Single and Double Elimination display as real brackets. Round Robin and Scramble use the view that fits their schedule. Use the Print tab for wall copies.

Publish Online and Share the QR Code

Publish the event

  1. Finish the roster, format, mats, and build.
  2. Run Tournament Check.
  3. In Step 9, select Publish this tournament online or choose Publish Online.
  4. Wait for Cloud Live and the public link.
  5. Open the link on a phone that is not connected to the tournament Wi-Fi. Confirm the tournament name, mats, wrestlers, and brackets.
  6. Choose Print Public QR. Post it at the entrance, concessions, and coach check-in.

The QR code should be shown after publishing because nearly every public event will use it. The Director can also choose Copy Viewer Link for email, text, or the event website.

Another event is still public

Choose End Previous Event & Publish This One only after confirming the older public event can end. This transfers the Cloud publishing slot to the current tournament. Local tournament data is not deleted.

End this Cloud event

Use End This Cloud Event when the public event should no longer update. This does not erase the local tournament or its backups.

If Cloud publishing fails

  • Local scoring, saving, displays, and recovery continue.
  • Use Retry Cloud after Internet returns.
  • Verify that the local Tournament ID matches the active Cloud event.
  • If a different event owns the Cloud slot, use the confirmed end-and-publish workflow.
  • Never delay live wrestling solely because Cloud is unavailable.

Standings, Brackets, Printing, and Staffing

Standings and Scramble bout lists

Standings and wrestler bout lists
Real V12.044 screen: Scramble standings group wrestlers and show bout number, opponent, and mat beside each wrestler.

Use Summary for a high-level view and the format-specific view for detailed results. In Scramble, every wrestler row shows scheduled bout numbers, opponents, and mats so coaches can follow the day.

Print center

Print center and coach sheets
Real V12.044 screen: The Print tab creates wall brackets, scorekeeper sheets, emergency cards, and coach/team bout sheets from the canonical schedule.
Print optionUse
Preview Wall BracketReview the selected bracket before printing.
Print Selected / All Wall BracketsPost traditional brackets or match boards.
Print This Mat / All MatsGives scorekeepers complete mat sheets and a paper fallback.
Print Bracket Cards / All Pending CardsCreates emergency score cards from pending bracket matches.
Print Team Sheet / All TeamsGives coaches wrestler, opponent, bout number, and mat information.

Large Double Elimination brackets may need Legal or 11×17 landscape, browser scaling, or poster tiling.

Staffing

Staffing and officials
Real V12.044 screen: Officials and volunteers can be saved, assigned by role and mat, and reused at later events.

Use Officials for referees, scorekeepers, mat officials, and table officials. Use Volunteers for non-officiating event jobs. Saving an official updates the reusable pool; Reset/New Tournament clears event assignments but not the reusable pool.

Save, Back Up, Recover, and Shut Down Safely

What MatCommand saves

Autosave protects the canonical tournament state and recovery metadata. The blue status near Save shows the last successful save. Watch it during the event.

Recovery and integrity tools

Tools recovery and integrity controls
Real V12.044 screen: Queue repair, checkpoints, result corrections, Tournament Check, and Bracket Health are grouped in Tools/Admin.
ToolUse
Repair Pending QueueRepairs pending/unstarted queue references. It does not change active or completed bouts.
Open Saved CheckpointsShows named restore points on the event timeline.
Create Recovery Point NowCreates a named safety point before finals, major mat moves, or a risky correction.
Open Live ControlReturns to the supported result-correction workflow.
Open Match Audit LogsShows Director activity and result history for investigation.
Run Tournament CheckRuns the full read-only event integrity scan.
Run Bracket Health CheckChecks elimination advancement, future bouts, and champions.

Backup buttons

Save, backup, and clean shutdown controls
Real V12.044 screen: The backup area shows the save location, save health, export choices, and the clean shutdown control.
  • Save Now: immediately updates internal recovery.
  • Export JSON Backup: creates a lightweight tournament-state restore file.
  • Export Full Event Backup: creates a support-ready ZIP with tournament state, public state, recovery files, checkpoints, and Director activity.
  • Load Backup: accepts a supported JSON backup or full-event ZIP. A live event requires typed confirmation.
  • Open Backup Folder: opens the event's folder in Windows Explorer.
  • Copy Path: copies the backup folder path for support or manual storage.

Before a risky action

Create a recovery point before finals, a major correction, a large mat reassignment, or loading any external backup. Give it a plain name such as “Before 10U Finals.”

Clean shutdown

  1. Confirm the latest save time.
  2. Export a Full Event Backup.
  3. End Cloud publishing if the event should no longer be public.
  4. Choose Shutdown Tournament Server.
  5. Close the browser after MatCommand confirms shutdown.

Director and Scorer Security

  • Only one Director connection can control the tournament at a time.
  • The local computer can claim initial Director ownership.
  • A remote browser must use the existing takeover process and configured Director PIN.
  • Each mat has one active scorer lock. A replacement uses the scorer takeover PIN or the Director clears the stale lock.
  • Change the Director and scorer PINs under Tools when the default is not appropriate for the venue.
  • Private Director endpoints, full state, audit history, licensing details, and recovery files are not public-viewer data.
  • Public pages use the sanitized public projection only.

Do not share a Director URL, Director PIN, scorer PIN, backup file, roster export containing birth dates, or offline license file with spectators.

Tournament-Day Troubleshooting

ProblemSafe response
MatCommand will not openOpen the Start Menu shortcut once. If MatCommand still does not appear, check whether security software quarantined the application. Do not start many copies.
Localhost port changesAnother MatCommand copy may still be running. Use Tools → Shutdown Tournament Server in the old copy, then launch once. Do not run multiple Director copies for the same event.
Another Director is activeReturn to the active Director tab, or deliberately take over with the configured Director PIN. Only one Director can be active.
403 Director authorization requiredUse the active local Director tab or complete Director takeover. Do not weaken the authorization protection.
Scorer offlineReconnect the scorer to the correct network, reopen the exact mat link, confirm the lock, and Re-push Current Bout.
Scorer cannot beginConfirm both wrestlers are marked present, the bout is current, the mat lock is owned, and no feeder/dependency remains unresolved.
Wrong wrestler has the public scoreAt check-in, use Swap Corners so the physical corner and wrestler mapping agree before scoring.
Bout is blockedRead the dependency/rest reason. Finish the feeder result or required rest. Use Force Next Match only for a named eligible bout.
Director appears frozen after a resultWait briefly for finalization, check scorer/Director connectivity, and inspect Event Health. Do not click Submit Result repeatedly.
Wizard says Build Matches FirstCheck Matches Built in Tournament Readiness and load the correct recovery entry if the state is wrong. Do not rebuild a live elimination event as a guess.
Cloud viewer is blank or oldConfirm Cloud Live, use the current event link, Retry Cloud, and verify the active Cloud event ID. Local scoring continues.
Public viewer does not show On DeckConfirm the public projection contains current, On Deck, In the Hole, and Coming Up bouts; refresh the viewer after the next Cloud/local sync.
Power loss or rebootRelaunch MatCommand, choose Resume Latest Tournament, verify name/roster/bouts/mats, reconnect scorers, rerun Tournament Check, then continue.
Wrong result finalizedUse Reopen Last Result immediately or the supported correction workflow. Check bracket advancement and rerun Tournament Check.
Backup folder opens behind browserUse Windows task switching or choose Open Backup Folder again. Windows focus policy can affect Explorer.
Printer failsSave to PDF, use another computer/printer, or print the emergency sheets prepared before the event. Scoring continues digitally.

Never do these during a live event

  • Do not edit tournament state files by hand.
  • Do not rebuild a live elimination bracket to remove a wrestler.
  • Do not run several Director copies and guess which browser tab is current.
  • Do not delete the entire recovery folder.
  • Do not distribute private keys, license secrets, Director links, or full-event backups.
  • Do not expose the application through a broad Public-profile firewall rule.

Complete Director Button Reference

Setup

ButtonMeaning
Clear All Wrestlers / ResetStarts a clean event after confirmation.
Continue Without ResetKeeps the loaded tournament.
Choose Roster FileImports a supported roster/transfer file.
Download CSV / Excel TemplateDownloads the official import template.
Export Reusable RosterExports the roster with private matching fields for secure reuse.
Go to Manual EntryMoves to the one-wrestler entry form.
ManageManages saved teams/divisions where available.
Find AthleteChecks private Athlete ID/record matching before adding.
AddAdds the completed manual wrestler.
Verify WrestlersParses pasted rows for review/import.
Roster CompleteMarks roster review complete and advances to format.
Round Robin / Bracket / Scramble / Double EliminationSelects the event format before building.
Swap SeedsSwaps two seed positions before build.
Refresh Seed EditorRe-reads the current pre-build class/seed view.
Clear Manual SeedsRemoves manual seed changes for the selected class before build.
Build TournamentCreates canonical bouts, assignments, queues, and advancement for the selected setup.
Device LinksOpens purpose-specific links and QR codes.
Run Tournament CheckRuns a read-only event integrity scan and shows details.
License & CloudOpens license status and Cloud controls.
Publish OnlineCreates/updates the public Cloud event.
Continue LocallyStarts/continues without public Cloud publishing.
End Previous Event & Publish This OneEnds the older Cloud event after confirmation and publishes the current event.
Copy Viewer LinkCopies the current public event URL.
Print Public QROpens a printable public QR code.
Start Tournament & Open Live ControlLocks live setup, starts assignments, and opens the Director dashboard.

Live Control

See the Live Control section for Fill Idle Mats, Pause/Resume New Bouts, Force Next Match, Re-push Current Bout, Move, Add Scramble Bout, Reopen Last Result, Undo, Print/Export activity, and scorer messages.

Tools / Admin

ButtonMeaning
Repair Pending QueueRepairs only pending/unstarted queue references.
Open Saved CheckpointsShows recovery points on the event timeline.
Create Recovery Point NowSaves a named checkpoint.
Open Match Audit LogsShows Director/result history.
Run Bracket Health CheckChecks elimination advancement and bracket completion.
Open Director Reference GuideReopens the compact startup guide.
Open Device Links & QR CodesOpens all device links.
Run Network TestChecks Director HTTP/API/socket and visible devices.
Update / Reset PINChanges or resets Director/scorer takeover PINs.
Clear Scorer LockReleases a stale mat scorer connection.
Export Full Event BackupCreates the complete support/recovery ZIP.
Save NowCreates an immediate internal save.
Export JSON BackupCreates a lightweight restore file.
Load BackupLoads a supported backup after authorization/confirmation.
Open Backup Folder / Copy PathOpens or copies the event storage location.
Shutdown Tournament ServerStops the local server cleanly after saving.

Finish the Tournament

  1. Confirm every required bout is completed or properly resolved.
  2. Review Standings and Brackets.
  3. Run Tournament Check and Bracket Health Check for elimination formats.
  4. Print or save final brackets, standings, team sheets, and audit reports.
  5. Create a named final recovery point.
  6. Export a Full Event Backup and store a second copy outside the Director laptop.
  7. Choose Complete Tournament when enabled.
  8. End the Cloud event if it should no longer update publicly.
  9. Use Shutdown Tournament Server before installing another version or leaving the venue.

Keep the final backup, roster export, and printed/PDF results according to your organization's retention and privacy policy.

Support, Templates, and Official Resources

Official V12.044 files

What to send when asking for help

  • MatCommand Tournament V12.044 and the Windows version.
  • Tournament name/date, format, wrestler count, and mat count.
  • The exact mat, bout number, and approximate time of the issue.
  • A screenshot of the full message or screen.
  • A Full Event Backup when requested.

Email [email protected]. Do not email payment credentials, PayPal passwords, Azure secrets, private signing keys, or unencrypted owner-only keys.